At Nova Spectra, we are committed to providing you with a fast, reliable and secure delivery experience. Here is all the essential information regarding the delivery of our 3D light signatures.
Delivery Times
- France : Delivery to France generally takes between 5 to 10 working days.
- International : Delivery times vary by destination, but typically take between 5-10 business days.
Shipping Costs
- France : Delivery and customs fees are completely free.
- International : Delivery is free worldwide. However, any customs fees are the responsibility of the customer (excluding France).
Delivery Process
- Order Preparation : After validation of your order, we carefully prepare your 3D light signature.
- Secure Packaging : Each product is securely packaged to avoid any damage during transportation.
- Shipping : Your order is shipped by reliable and trusted delivery services.
- Tracking Number : As soon as your package is shipped, we will send you a tracking number. You will be able to follow the progress of your order in real time via the tab: Track my order
Insurance
We guarantee our deliveries against:
- The breakage
- The flight
- The loss
Reception of the Package
Upon receipt of your package, we recommend that you check the integrity of the product before accepting delivery. If you notice any damage, please contact us immediately.